Refund & Return Policy

At Kicky & Perky, each piece is thoughtfully crafted. We want you to love what you wear.

Returns

  • Returns are accepted within 7 days of delivery

  • Items must be unused, unworn, and in original packaging

  • Customized or engraved jewellery is non-returnable

Refunds

  • Once approved, refunds are processed to the original payment method within 7–10 business days

  • Shipping charges are non-refundable

Exchanges

  • Exchanges are subject to product availability

  • Customers are responsible for return shipping costs unless the item is defective

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos.

For assistance, email [support@kickyandperky.com]